apk98 FAQ – Common Questions Answered for Pakistan Players

No. Each player is permitted one account only. Registering multiple accounts is against the Terms and Conditions and will result in all accounts being closed and balances forfeited. If you have forgotten your login details, use the password recovery option on the Login page rather than creating a new account.

You must be 18 years of age or above. By creating an account you confirm you meet this requirement. Any account found to be held by a minor will be permanently closed and any funds held will be forfeited. If you share a device with younger family members, enable parental controls at the device or browser level to prevent access.

On the Login page, tap the "Forgot password?" link and enter your registered mobile number. A reset code will be sent via SMS. Enter the code, then set a new password. If you no longer have access to your registered number, contact the support team via live chat to verify your identity through an alternative method.

Contact the support team via live chat before your old number becomes inactive. Provide your current registered number and account details to verify ownership. The team will guide you through the update process. Do not wait until after your old number is deactivated — recovery becomes significantly more difficult once the original number is no longer accessible.

apk98 supports deposits via JazzCash, Easypaisa, Raast, bank transfer, debit/credit cards, and mobile wallets. All deposits are processed in PKR. There is no currency conversion required — your balance is shown in PKR and stays in PKR throughout.

JazzCash and Easypaisa deposits typically reflect within seconds to one minute of the transaction being confirmed on your wallet. Raast transfers are also fast. Bank transfers may take a little longer depending on your bank — usually within a few minutes to a couple of hours. If a deposit has not appeared after a reasonable wait, contact support with your transaction reference number.

Minimum deposit amounts are kept low so players do not need to commit a large amount to get started. The exact current minimum for each payment method is shown in the deposits section of your account when you are logged in. Check there for the most up-to-date limits as they can vary by method.

Go to the withdrawals section in your account dashboard, select your preferred method — JazzCash, Easypaisa, Raast, or bank transfer — enter the amount in PKR, and confirm. Withdrawals are sent to the same method you used to deposit. Processing times vary by method but most are completed within a few hours. Larger amounts may require standard identity verification before processing.

apk98 does not charge platform fees on standard deposits and withdrawals. However, your mobile wallet or bank may apply their own transaction charges depending on the method and amount. Check your JazzCash, Easypaisa, or bank app for any applicable charges on outgoing or incoming transfers from their side.

Register a new apk98 account and make your qualifying first deposit in PKR. If a welcome bonus is currently active, it will be credited to your bonus balance automatically once the qualifying deposit is confirmed. The exact bonus amount, minimum deposit required, and wagering conditions are shown in the promotions section of your account after logging in.

Wagering requirements specify how many times a bonus must be played through before the resulting winnings can be withdrawn. For example, a 10x wagering requirement on a PKR 1,000 bonus means you need to place a total of PKR 10,000 in qualifying bets before any winnings from that bonus become withdrawable. The current wagering progress for each active bonus is visible in your account dashboard.

Bonus funds cannot be withdrawn until the wagering requirements have been met. Only your real-money balance is withdrawable at any time. If you request a withdrawal before completing wagering, the active bonus will typically be forfeited along with any winnings generated from it. Check the specific bonus terms in your promotions section for full details.

Yes. apk98 runs regular promotions for existing players including reload bonuses, cashback offers on sports betting, free spins on selected slots, and seasonal promotions during major cricket events like PSL and T20 internationals. Check the promotions section in your account after logging in to see what is currently available for your account level.

apk98 offers a wide range of games including casino table games, hundreds of slots, live casino with real dealers, fish games, and sports betting covering cricket, football, and esports. Each category is accessible from the main navigation after you log in. New titles are added regularly to keep the library fresh.

Live Casino features real human dealers streaming from a studio in real time. You join a table, place bets in PKR, and interact with the dealer via the interface — just like a physical casino, but from your phone or computer. Games include live blackjack, live roulette, live baccarat, and live game shows. Visit the Live Casino page for more details.

Fish games are shooting-style arcade games where players aim and fire at sea creatures moving across the screen. Each creature has a different value and catching it earns credits to your balance. They are fast, visual, and popular with players who enjoy a different style of play from traditional casino or slot games. Find them in the Fish Games section.

All games on the apk98 platform use certified random number generator (RNG) technology to ensure fair and unpredictable outcomes. Slot games display their RTP (Return to Player) percentage, which indicates the long-term average payout. No outcome can be predicted or manipulated — every spin, deal, or roll is independent of the previous one.

Yes. Cricket is the primary sport at apk98, with markets covering PSL, international T20s, Test matches, ODIs, and major tournaments. You can place pre-match bets or bet live in-play as the match unfolds. Odds update in real time during live matches. Visit the Betting page to see all available sports and current markets.

In addition to cricket, apk98 offers betting markets on football — including major European leagues and international competitions — as well as esports tournaments covering popular titles. The sports catalogue is updated regularly with new markets and events.

The settlement rules for abandoned or postponed matches are covered in the Terms and Conditions. Generally, if a match is abandoned before a result is reached and the sport's governing rules do not allow a result to stand, bets are voided and stakes are returned to your account. Specific rules can vary by sport and market type.

Visit the App page on the apk98 website for full download instructions. The Android APK can be downloaded directly from the site. For iOS, follow the instructions on that page. The app is lightweight, fast-loading even on slower mobile data, and gives you access to all games and account features including deposits, withdrawals, and live chat support.

Yes, your account, balance, bonuses, and full game library are identical across the app and website. You can log in on both and switch between them freely. The app is optimised for mobile use — faster load times, a cleaner interface on small screens, and push notifications for match updates and account alerts.

Yes. The apk98 platform is fully responsive and works on tablets as well as phones. The browser version on a tablet gives you a larger screen experience with the same full functionality. The Android app can also be installed on compatible Android tablets. If you prefer using a browser, apk98.net is optimised for all screen sizes.

Use a strong, unique password that you do not use for any other app. Never share your login credentials with anyone — apk98 support will never ask for your password. Enable biometric login on the app for secure, quick access. Log out properly if you use a shared device. If you notice any unfamiliar activity in your account, change your password immediately and contact live chat support.

Change your password immediately from the account settings. Then contact the apk98 support team via live chat with details of what you noticed — unusual login times, unexpected bets, or missing balance. Our team can review the access logs and take action to protect your account including temporary suspension if required while the situation is investigated.

All data transmitted between your device and the apk98 platform is encrypted. Passwords are stored in hashed form and are never readable by staff. Payment details are processed through secure channels and are not stored on the platform in a retrievable form. For full details on how your data is handled, read the Privacy Policy.

Go to the responsible gaming section in your account settings. From there you can set daily, weekly, or monthly deposit limits in PKR. Lowering a limit takes effect immediately. Increasing a limit has a waiting period applied so the change cannot be made on impulse. These tools are free to use and do not affect your account standing or bonus eligibility.

A cooling-off period is a short, self-requested break — typically 24 hours, 7 days, or 30 days — during which deposits and gameplay are paused. Your account remains open and you can still withdraw your balance during this time. To activate one, go to the responsible gaming section of your account settings or contact the support team via live chat. For more information, visit the Responsible Gaming page.

If gaming has started to feel like a problem — affecting your finances, relationships, or mental health — the first step is to take a break. Use the cooling-off period or self-exclusion tools in your account settings, or contact the live chat team to have your account suspended immediately. Gaming is meant to be a form of entertainment for adults with disposable income — it is not a source of income and should never be used to manage financial stress. Please talk to someone you trust and reach out to a mental health professional if you need support.